Feedback
At TLC Medical Centres, we strive to provide quality care. We welcome your concerns, compliments, or suggestions for improvement.
Feedback Box
If you would like to raise a concern, share a compliment, or suggest improvements related to your experience with TLC Medical Centres Altona North, please ask our receptionist for a feedback form. A confidential feedback box is available at each medical centre reception.
If you are not satisfied with the outcome of your feedback or suggestion for improvement, you can also contact the General Manager of TLC Medical Centres by calling 132 TLC or by writing to the below address.
PO Box 6740
Melbourne VIC 3004
External Contact
If you are still not satisfied with the outcome of your feedback or suggestion for improvement, you can opt to have it heard externally by contacting the Health Services Commissioner on 1300 582 113 or at the below address.
Health Services Commissioner
26th Floor, 570 Bourke Street
Melbourne VIC 3000
From time to time, we may invite you to complete a confidential satisfaction questionnaire regarding numerous aspects of this medical centre. We hope you will be able to assist us with this.