Patient Information
Learn all you need to know before your visit to TLC Medical Centre Whittlesea.
Billing
TLC Medical Centres Whittlesea is a bulk billing practice, so we will bill Medicare directly for your medical or allied health service. In order to bulk bill Medicare directly, we require you to present a valid Medicare card at each appointment. If you do not hold a current Medicare card, consultation fees will be charged at the discretion of your treating General Practitioner.
Where applicable, don’t forget to bring your valid:
- DVA card
- Centrelink card
- Pensioner card
- Medicare card
- OSHC card
Appointments
Appointments are required to see our medical professionals. Same-day and walk-in appointments are usually available for urgent matters.
General practitioners offer 15-minute appointments to cover a single medical issue, with face-to-face or Telehealth options available.
If you wish to discuss several medical conditions or the matter is urgent, please let us know when booking your appointment, as you may require a longer appointment.
Have a question?
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Please let us know if you cannot attend your appointment as there may be other patients waiting for an urgent appointment.